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Frequently asked questions

Can I return products I have purchased?

YES we accept returns within 30 days of purchase

A 20% restocking / handling fee will be applicable for all correctly shipped, unused items returned within 30 days of purchase.

Parts that have been abused, installed, modified, or damaged will not be accepted for a refund.

All returns will be issued with a product return tracking number that must be attached to any goods when returning for refund.

Refunds are for product only, all shipping and handling costs / labour are at the expense of purchaser.

All return items are to be addressed to;

Snake Racing
496 Forest Road
Penshurst NSW 2222

Please include the following details with items being returned so a refund can me made where applicable;

  1. Copy of original invoice
  2. Return tracking number
  3. Bank name
  4. Bank account number
  5. BSB number

Note; do not return any goods for refund that do not include the above details or has not met all the above conditions.


Contact us on
ph. (02) 9570 1588    fax (02) 9570 8879
e. sales@snakeracing.com.au

 

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